Solving BISP Error Code 938
The Benazir Income Support Program (BISP) is a crucial initiative supporting low-income families in Pakistan by providing financial aid. However, beneficiaries often encounter errors that disrupt their payment process. One common issue is Error Code 938, which prevents individuals from accessing their payments. This article outlines what the error signifies, why it occurs, and how to resolve it effectively, ensuring beneficiaries receive their October to December payments of PKR 10,500 without any deductions.
also read BISP Recertification Rs 13500 Payment Deadline 30 December 2024Schema
Quick Details Table
| Issue | BISP Error Code 938 |
| Cause | Incomplete registration, outdated information, or survey issues |
| Resolution Steps | Update CNIC, complete survey, visit BISP office, call 8171 helpline |
| Payment Amount | PKR 10,500 (October to December) |
| Helpline | 8171 |
Understanding BISP Error Code 938
Error Code 938 occurs when beneficiaries attempt to verify their Computerized National Identity Card (CNIC) status online or collect payments but face verification problems. This error arises mainly due to:
- Incomplete Registration: Missing or incorrect data during the initial registration process.
- Survey Non-Participation: The individual was not included in the required survey for program enrollment.
- Fingerprint Mismatches: Biometric verification fails due to outdated or unverified information.
Without resolving this error, beneficiaries cannot verify their CNIC status, causing delays in receiving their much-needed financial assistance.
Causes of Fingerprint Mismatch
Fingerprint mismatches often stem from outdated CNIC or survey information. When attempting to collect payments, if your details are not up-to-date in the system, biometric verification fails. To fix this issue, ensure all your personal and family details are correct and complete in the BISP database.
also read Himmat Card Scheme for Rs. 10Schema
How to Solve BISP Error Code 938
If you’re facing Error Code 938, follow these steps to resolve it and access your payments seamlessly:
1. Visit the Nearest BISP Office
Report the issue at your local BISP or Ehsaas office. The staff will review your records and address any discrepancies in your information.
2. Update CNIC and Family Details
Ensure your CNIC and family records are updated to avoid verification issues. Incomplete or outdated information is a common cause of errors.
3. Contact the 8171 BISP Helpline
Dial the 8171 helpline using your CNIC number. The support team will guide you in resolving the error and updating your records if needed.
4. Reverify Your Eligibility
Visit a BISP center to confirm your eligibility. Changes to eligibility criteria or survey participation might trigger errors like 938.
5. Seek Technical Assistance
If the error persists, request backend support from BISP’s technical team to resolve system-level issues causing the error.
Collecting Payments After Error Resolution
Once the Error Code 938 is resolved, beneficiaries can proceed to claim their payments. Follow these steps:
- Verify Payment Status: Check your payment details on the 8171 BISP portal using your CNIC.
- Visit Designated Paypoints: Collect payments from designated campsites or paypoints in your area.
- No Deductions Policy: Eligible women will receive the full payment amount of PKR 10,500 without any deductions.
This streamlined process ensures beneficiaries can access their financial aid without further delays.
also read BISP Program SMS (8171) System for EligibilitySchema
Common BISP Errors and Solutions
In addition to Error Code 938, beneficiaries may encounter other issues:
| Error Code | Description | Solution |
| Error Code 933 | Withdrawal location mismatch | Update location at BISP office |
| Reduced Payments | Payments reduced due to attendance verification | Ensure attendance records are accurate |
| No Payments | Occurs due to incorrect account details | Verify and update account information |
How to Avoid Future Errors
Preventing errors in your BISP payments can save time and effort. Here’s how to stay error-free:
- Keep CNIC Details Updated: Regularly update your CNIC and family information to avoid verification issues.
- Check Eligibility Frequently: Use the 8171 portal to monitor your eligibility status.
- Seek Clarifications: Contact the BISP helpline whenever in doubt about your registration or payment details.
Conclusion
The BISP Error Code 938 can be resolved efficiently by following the steps outlined above. Eligible beneficiaries must ensure their registration details are complete and up-to-date. After resolving the error, they can claim their PKR 10,500 October to December payment without deductions.
For further guidance, contact the 8171 helpline or visit your nearest BISP office. Stay proactive in managing your information to secure uninterrupted financial support.
