How to Use the NADRA Biker Service for CNIC Applications 2024-2025

How to Use the NADRA Biker Service for CNIC Applications 

The NADRA Biker Service is a recent initiative in Pakistan to streamline the process of applying for or renewing a computerized National Identity Card (CNIC). Launched by NADRA, this service allows applicants to complete their CNIC applications from the comfort of their homes, making it especially convenient for those who face challenges visiting NADRA offices. This article provides a step-by-step guide to using the NADRA Biker Service, from booking an appointment to receiving the final CNIC.

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Quick Details Table

Objectives of the NADRA Biker Service

The NADRA Biker Service was designed to address common issues with the CNIC application process, such as long queues and lengthy procedures in government offices. NADRA aims to make the CNIC application process accessible, efficient, and user-friendly by offering home delivery and doorstep assistance. The service has been particularly beneficial for senior citizens, people with disabilities, and busy professionals who find it difficult to visit NADRA centers.

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Key Features of the NADRA Biker Service

• Home Delivery: Applicants can apply from home, and the CNIC will be delivered to their location. This feature saves both time and travel expenses.
• Convenience for All: This service is especially helpful for the elderly, people with disabilities, and parents with young children who may face difficulties visiting NADRA offices.
• Cost-Effective: The fee for the service is competitive, especially when factoring in transportation and lost time associated with traditional application methods.
• Expansion Plans: Although currently available in Rawalpindi and Islamabad, NADRA plans to extend this service to other major cities in Pakistan.
• Personalized Support: Applicants receive guidance from trained staff, ensuring they understand each step of the process.

Step-by-Step Guide to Applying for a CNIC Using the Biker Service

Step 1: Book an Appointment

There are three main ways to book an appointment:

1. Call the NADRA Helpline at 1777, where representatives will assist with booking.
2. Online Booking via the NADRA web portal or mobile app, allowing applicants to select a convenient time slot.
3. Walk-in Requests at local NADRA offices for those who prefer in-person interaction.

Step 2: Prepare Required Documents

To streamline the process, applicants should have the following documents ready before the biker arrives:

• Application Form: Available for download on NADRA’s website; having it filled out in advance can save time.
• Proof of Identity: A birth certificate for first-time applicants or the existing CNIC for renewals or updates.
• Photographs: While bikers will take photos during the visit, having additional passport-sized photos can be useful in case of technical issues.

Step 3: Payment Procedure

The service fee is Rs 1,500, covering the entire application process:

• Service Fee: Rs 1,000 as the base fee, with potential additional charges for expedited services.
• Payment Methods: Cash or card payments can be made when the biker arrives. Applicants can confirm payment methods through the NADRA helpline.

Step 4: Biker’s Visit

The biker will arrive at the scheduled time and conduct the following tasks:

• Identity Verification: Confirm the applicant’s identity and appointment details.
• Form Assistance: Guide the applicant through filling out the application form and verifying the information.
• Biometric Collection: Gather biometric data, including fingerprints and photographs.

Step 5: Issuance and Delivery of CNIC

Once the application is submitted, processing typically takes 15 working days, though this may vary based on demand. Applicants will receive an SMS or email notification once their CNIC is ready, and it will be delivered directly to the address provided.

Checking CNIC Application Status Online

To track the application status, applicants can:

1. Visit NADRA’s website at id.nadra.gov.pk.
2. Log in and go to the “CNIC Status” or “Track Application” section.
3. Enter the CNIC or application number, along with other required personal details.
4. Click “Submit” to check the current application status, which may be shown as “In Process,” “Approved,” or “Ready for Collection.”

Benefits and Potential Challenges

Benefits

• Time Savings: By eliminating the need for office visits, applicants save time and avoid long queues.
• Accessibility: The service is accessible to seniors, people with disabilities, and those who face travel difficulties.
• Enhanced Customer Experience: The service is personalized and conducted in a relaxed home environment, ensuring a smooth and user-friendly experience.
• Cost-Effectiveness: The all-inclusive fee can be less costly than traditional methods, especially when factoring in travel expenses and time away from work.

Challenges

• Limited Availability: Currently limited to Rawalpindi and Islamabad, though NADRA plans to expand to other cities.
• Scheduling and Reliability: There may be occasional issues with scheduling due to traffic, weather, or other factors that can impact biker availability.
• Cost Considerations: While cost-effective for many, the fee may still be a concern for some applicants who are used to free services at NADRA offices.

Rescheduling Appointments

To reschedule, applicants can contact NADRA through the helpline or online portal, selecting a new date and time. They should confirm any updated appointments through SMS or email for a smooth process.

The NADRA Biker Service has transformed CNIC applications in Pakistan, offering a convenient and efficient alternative to traditional office visits. This service can save applicants significant time and effort, particularly benefiting those with mobility or travel limitations.